It is always interesting to me how humanity invents new ways to do bad UX. Like a certain government web site where I'm trying to go through the forgot password ui and it asks me a security question and I type in the answer and hit enter, and... it completely resets the workflow. I do this a few times and then I think I figured out that there's a cancel and a next button underneath where I'm entering the answer, and I guess the cancel button / action is somehow the default when I hit enter, rather than it being next. No I am not going to look at the page source, I already want to run screaming as it is.

Oh and the temporary password they sent me the first time didn't work at all. I finally figured out why, maybe you can see it?

1. Return to the XZY login page
2. Enter your username.
3. Enter this temporary password: libl5o9Q.
4. Enter a new permanent password when prompted.

Oh, and then there was another government web site where I have to enter some long digit access account code and after struggling with it for ever, I then notice, far off on the right hand side of the page, far far away from where I am focused on entering the text, a little note that says I should omit the first 6 (or whatever) digits. Oh. Right. Thanks. Great.