seems like nobody believes they have to do anything really well. they seem to think everything is ok "because internet answers."
it is a pervasive culture so deeply broken and wrong on so many levels.
And yeah it is a 1st world problem that cry me a river the music is broken, but all our official life is being forced online, and all those systems are evil because their ux is bad. (like, don't get me started on trying to use the IRS online, or ha ha call them.)
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