Thursday, March 8, 2018
It is sort of interesting to me that the old school companies manage to hold on to their positions probably due to their war chest of money and connections, because their web sites sure as heck make me think they should just die tomorrow. Giant retirement/investment corps that I have my money with, and like maybe I want to do a rollover from and old 401k - like, I want to actually give them more money - and their web site is unhelpful useless clueless hateful crap. Just crap. There's not even a search text entry field at all that I can see, not even one that is just pointing to Google. So I have to... go to Google and search there to find... pages on the financial institution's web site about how to do the rollover?!?!?!!?! Of course the top hit for them turns out to be a page full of hot air that ends up just saying I should call a person, rather than just giving me the 2 or 3 pieces of information I'd need to get a check cut right away. Oh. My. Gawd. The word "support" is not on my account web page, either. Like, shouldn't they have 24/7 online tech support, given how much money they are likely making off of us?
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