Healthcare in the USA is a boondoggle. I mean it was bad before there was customer facing technology involved, but how we have the additional fuster cluck of all the web and mobile so-called "user interfaces" and "user experiences" that they come up with. Just a complete train wreck of horrible stuff like, say, out of date SSL certificates. And tracking cookies, invasive analytics, generally evil overkill use of JavaScript. Probably each and every possible sin of the wider computing world, only this time happily married with our personal health data.