Thursday, October 29, 2020

(By saying this here below, I don't mean to make light of micro-aggressions, I am sure somebody will decide that I am belittling the idea of micro-aggressions. But I'll continue with my train of thought anyway.)

There is a big problem with usability and user experience that is a thread, a theme, a running train wreck, that goes through just about every computer/technical interaction I have with just about anything. That is: the nicks and cuts and bumps and scrapes and occasional razor-sharp rooster spurs of less that good user interfaces. This happens in everything pretty much in my experience. It happens in the context of mobile, desktop, web, embedded, consumer, industrial, commercial, medical, yadda etc., and it happens in their OSs, GUIs, and apps. Also in my experience 100% guaranteed in any and all programming languages & environments. Also in my experience 100% guaranteed with any kind of technology enabled/supported workflow like, say, telephone customer support, or, probably, say, voting machines (ha ha).

Anyway, I think when I try to describe the gestalt of these bad UX things as nicks and cuts, or slings and arrows, then it doesn't feel quite as accurately, forcefully descriptive as calling them micro-aggressions in the UI UX world. The point being that a single micro aggression maybe could be ignored or allowed to roll off your back (though that's not great, of course), but every additional one isn't just an additive insult+injury, it is more a multiplicative thing, even becoming exponential as you hit some threshold of pain and frustration.

Your individual "little" bug in your app is actually embedded in, swimming with, multiplying the impact of, all the other "little" bugs in the universe of technology. My nerves have already been rubbed raw by my stupid mobile or desktop environment, and then I also have to smack my face against the what now feels like brickwallminefield that is your bug.

So, yeah.

Monday, October 26, 2020

I find it... interesting, in the worst sense of the word, that all the communication software products cannot get "muting" ui ux right/wrong. Would it really be so hard to have a ui that just shows, "You are muted" or "You are audible"? Instead we have weird annoying evil toggle button switches. Or roundabout things like "Tap to unmute".

Sunday, October 25, 2020

On occasion i piece together, or upgrade, desktop pc hardware. It is truly amazing how all the parts are pretty much just horrible through-and-through. Things like: Screws of different specifications; Power cables that go the wrong way (I guess some expect you to run them through the back of the motherboard tray and then come down from the top of the case, to be all cool and tidy, dunno); Power connectors that aren't symmetric (ie all of them) and the keyways are hard to see and don't really work just by feel; Power cables that have wiggly pins (ie molex); AM4 socket back brackets that fall completely off and down into the back side of the case when you are removing the cooler to redo the thermal paste; Mounting for various data drives (hdd, dvd, ssd, laptop hdd, etc.) being a nightmare of incompatibly placed screw holes, and easily lost or broken drive rails/caddies; all the stupid age-old fiddly bits of a zillion different connector types like the bloody front panel pinouts; pc cases that aren't perfectly flat on top because it just looks cooler i guess; etc. ad nauseam. Sure that's why people "just buy a dell" but a lot of these things are just painfully obviously bad physical design stuff that i feel like you'd have to explicitly go out of your way and spend R&D $$$ on to make it as bad as they make it. And this is from name brands in all the parts, not just some random producer nobody has ever heard of before.

For an epic good time in seeing how usability and security can both combine to make a living computer hell on earth for end users, go read up on the Microsoft Windows 10 "windows hello" PIN stuff. Especially things like trying to just not have a pin at all, but hitting the brick wall of the remove button being greyed out. The "solutions" include all sorts of horrible brain surgery on the permissions of hidden system folders and/or actual windows registry editing. Just, hilarious. It is almost as if microsoft has not been making operating systems or user interfaces for multiple decades now. Well, of course, this is microsoft (hey, i worked there, i can complain) so yeah they don't actually ever learn or improve. (If you want more evidence of how they shovel things out the door that are suboptimal, you should have had the pleasure of trying to use the pc xbox app.)

Tuesday, October 20, 2020

Nothing says, "we, your Government, deeply respect your civil rights, and we strive every day to maintain the highest ethical and moral standards anywhere on Earth" than when they do business with FasTrak.

Sunday, October 18, 2020

All I can say is: the "accessibility" high contrast / reverse video mode of macOS is way better than that of Window 10. The latter doesn't seem to realize that the Clear Type hinting would now make my eyes bleed. So that's nice.

It is funny. (By which I mean, of course: It is not funny.) I load up Blogger and see my blog, and I hit "new post" at the top right and it doesn't actually start a new post. Instead it takes me to the blog dashboard and there I have to click "new post" again.

https://www.goodreads.com/quotes/44928-arthur-dent-what-happens-if-i-press-this-button-ford